WHY RIGHT NOW IS SO GODDAMM AWESOME

My father was in advertising.

And when my son Felix was born 14 years ago people asked me whether I wanted him to go into the same business too.

My answer at that time was ‘probably not’.

I didn’t want to appear churlish; I enjoyed what I was doing. It was very interesting.

It’s just that it didn’t look like it was going to get any more interesting than it already was.

We’d worked with the same tools for years: press, posters, TV cinema and radio. It felt like the future was going to be more of the same. That every ad had been done. And that we were simply rearranging Lego blocks to make slightly different objects.

Scarily too, the real innovation through that period was to be found in the research companies.

They’d spent their time building up a deep understanding of the consumer and a set of metrics that meant people felt they could use a formula to create ads to sell to them.

It seemed like this conventional wisdom would only ever lead to conventional work.

Then along came an oddly named company called Google.

And soon after that something called YouTube.

Then Facebook.

And Twitter.

These things were all awesome. But not really mainstream. 

At this time there was a sub culture of cool, ‘in the know’ technorati who inhabited this murky, other-world called ‘digital’ and who all understood what the majority didn’t. The early adopters.

And there were some incredibly enlightened people in advertising companies trying to explain to marketers how the world had changed and this new stuff was going to revolutionise everything.


But they were fighting a primarily uphill battle. In the margins. With only a sliver of a budget. 

Then the gods of technology gave us 3G!

And the iPhone.

And the app store.

And boom!

The ‘late adopters’ began to play with digital things.

And love the experience.

The marketers began to pull at their agencies rather than be pushed by them.

They began to insist on innovative, creative answers to their problems using new technologies and the behaviours associated with them.

Things that had never been done before.

Until now, every day sees new technologies and platforms that offer marketers and their communications partners new ways to flex their creative muscle and delight their users.

Indeed, they have to do that. Because their consumer is now a communications expert.

Everyone is. Everyone who has a smart phone. Or a computer.

Communications today is all pervasive.

It's so much more than advertising. 


It affects everything everyone does. 

It’s the one thing that connects the whole world. 

And it’s constantly changing.

And, ergo, changing the world.

So now, when people ask me if I would be happy if my kids to go into the same industry I’m in, guess what I say?

CANNES. TWINNED WITH AUSTIN, TEXAS?

Since returning from the South By South West Interactive Festival last month a few people have told me they didn’t bother going all the way to Austin because they’re planning on going to Cannes, “and they’re basically the same kind of thing really aren’t they?”.

To me the two entities seemed so wildly different these comments appeared misguided to say the least. 

These people turned out not to have actually been to both, but perhaps the subject matter alone might have given a bit of a clue: Cannes, despite having changed its name to The Festival of Creativity is basically about advertising, whilst SXSWi is basically about stuff you can do and make in the digital realm.

However, when you set aside the cost of a delegates pass (£2400 for The Cannes Festival of Creativity / £370 for SXSW), the accommodation (The Ritz Carlton on Le Croissette / The Holiday Inn, Downtown) and the locals (Ferrari driving playboys in Cannes / Harley riding bikers in Austin) you know what? There are plenty of similarities.

They both have seminars and panels.

Cannes has around 60 events. Clients, agencies and production companies discuss case studies and talk about valuable lessons learned.

SXSW has around 2000 events. Philosophers, journalists, designers, neuro scientists, TV stars, writers, buddhist monks talk about how the world is evolving due of technology and how human beings are evolving in turn.

They both have awards ceremonies. 

At Cannes, for those who have managed to blag a delegates pass or are sober enough to pick theirs up, these are the highlights of the week: the fruits of the hardworking jurors labours. They offer the opportunity to view winning work, and boo the winning creatives on their way to the podium.

The prize giving in Austin is a little different. It’s on the last night, tucked away in one of the many event venues. No one really knows it exists. Indeed there’s no guarantee the winners will bother turning up. The recognition that comes from winning things isn't why they’re there.

They both have exhibitions.

In the basement of the Palais de Festivals are laid out all the entries the Cannes juries have deemed worthy of awards and commendations.

In two massive hangar like spaces at SXSW are demonstrated all the apps and games that will be changing the world over the coming months. (Things like the next Twitter or Foursquare, both of which were originally launched there.)

They both offer excellent networking opportunities.

Cannes allows creatives from agencies all over the world to meet with old friends, make new ones, and, with a bit of luck, get offered their next job.

SXSW allows entrepreneurs who have an idea, but no financial backing or partners, the exposure to potential investors and tech businesses that could make their baby fly.

Yes. There are many similarities. 

But there is one big difference.

The look in peoples’ eyes.

Most of the Cannes-ites are in relaxation mode. When they’re not lying by the pool at their agency’s villa or playing golf, they’re having lunch. Or dinner. Or cocktails. For the Cannes ad fraternity business and pleasure do mix.

The only people with a slightly predatory stare are the ones who believe they’ve done a piece of work that year that might just sneak a Lion.

The Cannes festival is all about celebrating the past year’s greatness. Looking back on the best work the world has produced and giving credit to the craftsmen behind it.

The SXSW-ers on the other hand are far from relaxed. 

They couldn’t give a flying fuck about the past. Last year? Pah! This morning was decades ago. These are serious business people, most of them have their livelihoods on the line, having brought to life some idea or other with nothing but sweat and code. They have a look of controlled panic in their eyes as they rush from panel to panel (there are a lot of them remember) desperate to learn where’s next in tech and human behaviour, how they can add value to their existing products, how they can make new ones and, and hopefully, how they can make a bit of money. 

They may take a few hours off to relax as the night draws on. Once they’ve filed their blogs, fixed a few bugs and gathered as many business cards as their wallets can carry.

These guys'll will celebrate when they fulfil their dream. When their business takes off. When they make their first billion.

If you haven’t been to both Cannes and SXSW you should. 

If only to experience the contrast.

For all their similarities they really are two wonderfully different worlds.

The Swedish art of Reflection

A few weeks ago an excited clutch of RKCR-ers attended a three-day course run by Hyperisland, the Swedish digital university.

It’d taken me six months to organise the thing.

And it didn’t disappoint.

They opened our eyes to a load of cool stuff.

Around social media, data, analytics, APIs, hacking, crowd sourcing, Swedish schnapps…

But there was something else they exposed us to that was nothing to do with new technologies.

Or, indeed, digital.

It was something far more profound.

Hyperisland practice an exercise they call ‘reflection’.

And they’re pretty dogmatic about it.

Each morning, before we flung ourselves into the day’s learning, we were asked, or rather forced, to sit and think about the previous day.

About what we found most interesting and useful.

It was a simple, but strictly followed process.

We’d each be given 15 minutes to go over our notes individually.

Then we’d be split into groups of five and we’d be given another 15 minutes to each discuss our learnings amongst ourselves.

Finally the whole room would share their thoughts one by one.

(At this point anyone who’d been anywhere near group therapy found themselves squirming just a little bit.)

The result was astonishing.

We’d start the process each believing that our perspective on what we’d experienced was the only truth.

Believing that, surely, everyone would have taken what we had out of the day.

We’d end the session with 30 different interpretations of the same thing.

Each just as valid as ours.

Group reflection is a type of crowd sourcing.

A fantastic way of generating thoughts, perspectives and insights. 

Quickly.


It's something we could all utilise in many ways. 


If we carved out the time to do so!

The experience also powerfully confirmed something we all know already:

Never ever presume someone else’s perspective is the same as yours.

We so often assume that everyone can see our ideas for the brilliant things we believe them to be.

And we get frustrated when people - agency, client, or punter - can’t see what we see.

Truth is in the eye of the beholder.

And if we want others to understand ours we need to do more than simply presume they already do.

SXSW. What the hell was I doing there?

“What the hell are you doing here?”

These were the friendly words uttered by those I met at South by Southwest Interactive on revealing my job title. Ad agency ECD’s are clearly a rare species at the festival.

My answer was always the same: “Trying to keep my job.”

I was drawn to Austin by the certain knowledge of two things:

1. I know how much I don’t know.

2. If I want to continue to put food on the table I need to evolve in same way the way the ad industry is evolving.

And that means immersing myself in the future.

New technologies, new methodologies, new theories. ‘New shit’ generally.

So there I was. Ready. Excited. And two days late because of a pitch I’d had to do in New York.

The geeks had had plenty of time to warm up, so the place was rocking.

On entering the Convention Centre I thought I’d walked into an Apple convention. The iPhone 4 could have been the required admission pass, such was its ubiquity. Macbooks and iPads were strewn on laps, tables and floors, all being tapped earnestly.

Could it possibly have been coincidence that Steve jobs chose Friday the 11th of March, the opening day of the festival, to launch iPad 2? The PR value of having all the world’s geeks in one place was well worth building a temporary Apple Store along Austin’s main drag just for the occasion. And weren't those who’d suffered the queues to nab one were making that fact known? White rimmed iPads were being hoisted as obviously as possibly into the air at the slightest opportunity to take a photo. Such action immediately drawing from the crowd jealous tuts alongside ooohs and ahhhs..

But beyond the tragic realisation that I too was one of those manipulated by the Cupertino Deathstar I was polaxed with the one big issue facing everyone there.

The tyranny of choice.

There were over 50 different things going on at any one time. Over five days. You do the math. (If you can’t be arsed, it’s 1500 hours worth. (If you wanted to see it all, and needed no sleep or food or toilet breaks, it’d take you eight days solid.))

A multitude of venues holding an unending amount of panel discussions, lectures and case studies, not to mention the new-tech demonstrations and various meet-ups.

As Barry Schwartz says 'too much choice can make us feel helpless, mentally paralysed and profoundly dissatisfied and even leave us clinically depressed'.

Clearly I was in for a fun time.

I chucked myslelf in, doing what everyone else seemed to be doing.

I chose something that sounded interesting. Found a seat near the end of a row with easy escape access. Kept scanning the twitter feed to see if anyone was anywhere better, gave it five minutes and if it ended up dull, scuttled out to find a better session.

I received a useful piece of advice from others who had been before. Don’t attend sessions you know too much about. It’ll just frustrate you and you won’t learn much. Choose things that don’t immediately sound like you’ll find them of interest. Like '5 steps to bulletproof UX strategy'. Or 'HTML5. The web’s dead baby'?

Whilst I couldn’t actually bring myself to attend those two, I did see a few interesting things.

A session on the future of augmented reality. Soon, apparently, we’ll be wearing glasses with a built-in heads-up display showing us detail and information on everything around us. Brands will be able to take advantage of this competitively by programming the AR feed into our glasses so ads in real life are changed into virtual ones. Pepsi for example could turn every Coke poster you pass into a Pepsi one. And facial recognition technology will allow us to know everything about the people we see too. The downside of this apparently will be when our political or sexual proclivities are known and we type in ‘show members of the British National Party’ we’ll be able to see them via AR tags as they walk down the street, and beat them up. Hang on. Is that a down-side?

An impressive keynote by Christopher Poole who, seven years ago, when he must have been a foetus, started 4chan, the site responsible for the lion’s share of the entertaining memes flying around the web.

The massive hangar housing the latest in video games. My favourite find being an immersive experieince in which the players have to don gas mask type headgear with screens over the eyes and speakers over the ears and try and escape nasty under-sea creatures.

Guy Kawasaki, one time Apple evangelist, giving an entertaining preview of his latest book ‘Enchantment. The art of changing hearts, Minds and Actions’. My favourite tip: ‘When your boss asks you to do something, drop everything and do it’.

A great panel on the finer points of crowd sourcing with the guys behind Six Items or Less, Victors and Spoils and the 3six5 project. Content management systems, editing and curation being the nut that apparently needs cracking in such endeavours.

Craig Ventor who decoded the human genome and then used that code to create synthetic cells of his own to hopefully eventually help cure disease and feed the world’s hungry. Not a bad use of tech I guess.

Your genetic code. Simples.


A panel of Japanese mobile experts who proceeded to explain to the audience, not only that they are they incredibly rich and, in Japan seen as rock stars, but also why: There are 100 million users of the mobile web in Japan, most of whom seem to spend their time gaming on it. Hence platforms like Gree, the Mixi social phone and the Sekai AR camera app are pissing all over Facebook out there. According to various other speakers at the place, what’s happening in Japan will end up happening everywhere else. The social web? Pah! That’s soooo ‘2.0’. It’s going to be all about ‘gamification’. The friend counts and check-ins we currently tinker around with are just a tantalising glimpse of what’s to come. We play games for three reasons I discovered...: Mastery. De-stress. Socialising. This last one is going to pervade mobile and web usage in the future.

Genevieve Bell, a cultural anthropologist, who talked about smart technology and how smart is too smart. Apparently we’ll shun having our TV or fridge automatically update our status, or our phones automatically check in without asking, telling our friends where we are and what we’re doing. This is because we need ‘layers to our communication’. We 'add a story' to our check-ins. In her words “we lie”. If our TVs told everyone what we were watching and when we were watching it, it would take away our ability to transmit the image of ourselves we really want people to see.

The largest attendance by far, was, interestingly one based around good old ads. The Old Spice case study. Standing room only, people turned away at the door and huge guffaws escaping through the flimsy walls.

That was one of the hundreds and hundreds of things I didn’t see out in Austin.

And the relief of leaving, no longer to be faced with such paralysing choice was bitter sweet.

Some might describe South By Southwest as a “digital wank-fest”.

But I found it fascinating. Mind expanding. Illuminating.

Advertising festivals like Cannes are fine if you want to see what’s already happened.

But they only teach you about the past.

South by Southwest is about the future.

And I for one am more interested in learning what’s going to happen there.